Both of his 9-1-1 calls went unanswered. His parents stated, "We want to ensure that when you do call 911 that help is going to come and it's going to come immediately and it's going to be the right help because seconds and minutes matter.
A young woman’s SUV sank into a pond.
The dispatcher kept asking her to repeat her location. "Give me the address one more time. It's not working
A college student found dead in home after 9-1-1 call left rescuers no means of locating him.
Police and firefighters in Troy, New York, spent 45 minutes on Feb. 10, 2020 searching the City Station apartment complex where the student lived, but left without finding him. Nearly six hours later, his roommate arrived to find him dead from the flu. The 9-1-1 system was able to provide a general location, which included 2 five-story apartment buildings. Five officers, 3 firefighters and a police dog searched the common areas on each floor but only had his cellphone number to go on and could not locate his apartment authorities said.